International professional services firm
Frequent long-haul travel across Europe and North America
Airline Reward Optimisation (Strategic Advisory)
The organisation generated significant airline loyalty value through frequent international travel. However, airline rewards were unmanaged, fragmented, and treated as individual traveller benefits rather than a strategic corporate asset.
At the same time, the company was planning a major international offsite event representing a six-figure cost within the annual travel budget.
Leadership wanted to understand whether existing travel activity could be leveraged to reduce the cost of the offsite—without compromising traveller experience, breaching policy, or creating administrative complexity.
Xenia Travel Advisory conducted a comprehensive airline reward audit and developed a structured loyalty optimisation strategy.
This ensured airline rewards were managed transparently and strategically at an organisational level.
Following the success of the offsite, airline reward optimisation was adopted as a permanent component of the organisation’s travel strategy.
Airline loyalty is often overlooked as a strategic lever.
This case demonstrates how intelligent, policy-aligned reward management can unlock six-figure value from existing travel spend—turning everyday travel activity into a measurable financial advantage.
