Outsourced Travel Management

Acting as an External Head of Travel

Client Overview

Client Type:

Mid-sized international technology company

Organisation Size:

Approximately 900
employees

Travel Profile:

Multi-region international
travel

Engagement Type:

Outsourced Travel Management (Retained Advisory)

The Challenge

The organisation did not have a dedicated Head of Travel. Responsibility for corporate travel was fragmented across HR, Finance, Procurement, and Executive Assistants, leading to inconsistent policy application, limited supplier oversight, and rising costs.

Senior leadership wanted stronger governance, clearer accountability, and strategic oversight of travel — but without increasing permanent headcount.

Xenia’s Approach

Xenia Travel Advisory was appointed as an Outsourced Head of Travel, providing senior-level leadership on a part-time, retained basis.

This role included:

The Outcome

Clear ownership and accountability across the travel programme

Improved supplier performance and reporting transparency

Stronger policy compliance and increased traveller confidence

Reduced internal workload for HR, Finance, Procurement, and EAs

Strategic travel leadership without adding permanent headcount

The client continues to retain Xenia as a trusted external travel lead.

Why It Matters

Many organisations do not require a full-time Head of Travel — but they do need experienced leadership.

Outsourced Travel Management delivers governance, optimisation, and confidence at a fraction of the cost, while ensuring corporate travel supports wider business objectives.